Institute of Banking Personnel Selection (IBPS) has issued the official notification for Common Recruitment Process XVI (CRP CSA XVI). This recruitment aims to fill 11403 Customer Service Associate (Clerk) vacancies in participating public sector banks. Interested candidates can submit their applications online from 1 August 2026.
This recruitment cycle targets vacancies for the year 2027-2028. The process provides opportunities for graduates across India, including a significant allocation for Assam state. Candidates must check the eligibility criteria and vacancy details before applying.
Key Highlights of IBPS Clerk Recruitment 2026
- Organization: Institute of Banking Personnel Selection (IBPS)
- Exam Name: CRP Clerks-XVI
- Post Name: Customer Service Associate (Clerk)
- Total Vacancies: 11403
- Application Mode: Online
- Job Location: Across India
Important Dates
Candidates must note the schedule for the online application and examination process.
| Event | Date |
|---|---|
| Online Application Start Date | 1 August 2026 |
| Last Date to Apply Online | 28 August 2026 |
| Preliminary Exam Date | 10-11 October 2026 |
| Mains Exam Date | 27 December 2026 |
| Provisional Allotment | March 2027 |
Vacancy Details
The total number of vacancies for this recruitment cycle is 11403. These positions are distributed among various categories and states.
Category-wise Vacancy Distribution
The category-wise break-up ensures reservation benefits for eligible communities.
| Category | Vacancies |
|---|---|
| Unreserved (UR) | 4740 |
| Scheduled Caste (SC) | 1910 |
| Scheduled Tribe (ST) | 942 |
| Other Backward Classes (OBC-NCL) | 2815 |
| Economically Weaker Section (EWS) | 996 |
State-wise Vacancy List
IBPS has allocated vacancies to all states and union territories. Uttar Pradesh, Karnataka, and Maharashtra have the highest number of posts. Candidates applying for Assam state jobs will find 349 vacancies available.
| State/UT | Vacancies |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
Bank-wise Vacancy for Assam
For candidates targeting Assam, Punjab National Bank offers the highest number of posts. The bank-wise distribution helps candidates understand the potential recruitment volume for each participating bank.
| Bank Name | Vacancies |
|---|---|
| Punjab National Bank | 102 |
| Canara Bank | 55 |
| Central Bank of India | 54 |
| Indian Bank | 40 |
| Bank of Baroda | 36 |
| Punjab & Sind Bank | 30 |
| UCO Bank | 12 |
| Indian Overseas Bank | 8 |
| Bank of Maharashtra | 2 |
| Bank of India | 0 |
Eligibility Criteria
Applicants must satisfy the nationality, age, and educational qualification requirements as of 1 August 2026.
Nationality
A candidate must be a citizen of India. Subjects of Nepal or Bhutan are also eligible. Tibetan refugees who came to India before 1 January 1962 are eligible as per the official notification. Persons of Indian origin who have migrated from specified countries with the intention of permanently settling in India are also eligible.
Age Limit
The age limit for the post is 20 to 28 years. Candidates must have been born between 2 August 1998 and 1 August 2006. Age relaxation applies to reserved categories.
| Category | Relaxation |
|---|---|
| SC/ST | 5 years |
| OBC-NCL | 3 years |
| PwBD | 10 years |
Educational Qualification
A candidate must possess a graduation degree in any discipline from a university recognised by the government of India. The candidate should have a valid mark sheet or degree certificate on the day of registration.
Computer Literacy
Operating and working knowledge of computer systems is mandatory. Candidates must have a certificate or diploma in computer operations or language. They should have studied computer information technology as a subject in high school or college.
Language Proficiency
Candidates must be proficient in the official language of the state or union territory for which they are applying. They may need to write and speak the local language fluently.
Application Fee
The application fee is payable online through debit cards, credit cards, net banking, IMPS, or mobile wallets.
| Category | Fee |
|---|---|
| SC/ST/PwBD/Ex-servicemen | Rs. 175 |
| All Other Categories | Rs. 850 |
Selection Process
The selection process consists of two stages. Candidates must qualify in both the Preliminary and Main examinations. The preliminary exam is qualifying in nature. Marks obtained in the Main exam determine the provisional allotment. Candidates awaiting results for other exams like AIIMS Nursing Officer Recruitment 2026 should also focus on this banking opportunity.
Exam Pattern
Understanding the exam pattern helps in preparation. The exam occurs in two phases.
Preliminary Exam Pattern
The preliminary exam carries 100 marks. The duration is 60 minutes. English Language, Numerical Ability, and Reasoning Ability form the three sections.
| Subject | Questions | Marks |
|---|---|---|
| English Language | 30 | 30 |
| Numerical Ability | 35 | 35 |
| Reasoning Ability | 35 | 35 |
| Total | 100 | 100 |
Mains Exam Pattern
The mains exam carries 200 marks. Candidates have 125 minutes to complete the test. It includes General/Financial Awareness, General English, Reasoning Ability & Computer Aptitude, and Quantitative Aptitude.
| Subject | Questions | Marks |
|---|---|---|
| General/Financial Awareness | 40 | 50 |
| General English | 40 | 40 |
| Reasoning Ability & Computer Aptitude | 40 | 60 |
| Quantitative Aptitude | 40 | 50 |
| Total | 160 | 200 |
Salary
The pay scale for the Customer Service Associate post starts with a basic pay of Rs. 24050. The salary includes increments and rises through several stages. The maximum basic pay reaches Rs. 64480. The initial monthly emoluments include Dearness Allowance and other perks as per the bank rules.
Exam Centres in Assam
IBPS has allocated exam centres across Assam for the convenience of candidates.
Prelims Exam Centres: Dibrugarh, Guwahati, Jorhat, Silchar, Tezpur.
Mains Exam Centres: Dibrugarh, Guwahati, Jorhat, Silchar.
How to Apply
Candidates must follow these steps to complete the online application process.
- Visit the official IBPS recruitment portal.
- Click on the link for CRP Clerks-XVI.
- Register by providing a valid email ID and mobile number.
- Fill in the personal and educational details in the application form.
- Upload scanned copies of the photograph and signature as per specifications.
- Pay the application fee through the online payment gateway.
- Verify all details before final submission.
- Print the submitted application form for future reference.
Important Web-Links
| Resource | Link |
|---|---|
| Apply Online | Click Here |
| Last Date Extended Notice | Download |
| Download Notification | Download |
| Official Website | Visit |
| VacancyWallah Website | Click Here |
| Join Telegram | Click Here |
| Join WhatsApp | Click Here |
| Follow on Facebook | Click Here |
| Free Photo & Signature Resizer | Click Here |
Important Instructions
- Apply well before the last date to avoid server issues.
- Ensure the photograph and signature meet the size requirements.
- Provide a valid email ID and mobile number for updates.
- Multiple applications will be rejected.
- Check the local language requirement of the state before applying.
FAQ
Q. What is the last date to apply for IBPS Clerk Recruitment 2026?
A. The last date to submit the online application is 21 August 2026.
Q. What is the minimum educational qualification required?
A. Candidates must hold a graduation degree in any discipline from a recognised university.
Q. How many vacancies are available for Assam state?
A. There are 349 vacancies allocated for Assam state in this recruitment cycle.
Q. What is the application fee for General category candidates?
A. The application fee for General and other unreserved categories is Rs. 850.
Q. What is the age limit for IBPS Clerk 2026?
A. The candidate must be between 20 and 28 years of age as on 1 August 2026.
Q. When will the preliminary exam take place?
A. The preliminary examination is scheduled for 10 and 11 October 2026.
Closing
Eligible candidates should visit the official IBPS website to apply before the deadline. Ensure all details are accurate and documents are ready for upload.
